This document stands as an electronic record in accordance with the provisions of the Information Technology Act, 2000, and its associated regulations, encompassing amendments addressing electronic records across various statutes. Generated by a computer system, it renders physical or digital signatures unnecessary. Its creation aligns with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, mandating the disclosure of rules, regulations, privacy policy, and Terms of Use for accessing or utilizing the www.ediliving.com website.
The domain name www.ediliving.com (hereinafter referred to as the "Website") is the rightful possession of EDE DESIGNS & INTERIORS INDIA PVT LTD (hereinafter referred to as the "Company"), a legal entity incorporated under section 8 of the Companies Act, 2013, with its registered office situated at Wok Studio Building), NH 47, Near Areeckal Jn, Karukutty, Kerala, India-683576 and production facility at Coimbatore.
Your engagement with the Website and its suite of services and tools is governed by the ensuing terms and conditions (Terms of Use), including pertinent policies incorporated herein by reference. When partaking in transactions on the Website, you are beholden to the policies applicable to such transactions. By merely accessing the Website, you enter into a contractual agreement with the company, and these terms and conditions, alongside the policies, constitute binding obligations.
In the context of these Terms of Use, "You" or "User" denotes any natural or legal entity consenting to become a buyer on the Website by furnishing Registration Data during registration as a Registered User via computer systems. The Company permits Users to browse the Website or make purchases without registering. The pronouns "We," "Us," and "Our" refer to EDI Living.
Upon availing of any service provided by Us through the Website, including but not limited to Product Reviews and Company Reviews, you are subject to the rules, guidelines, policies, terms, and conditions pertinent to such service. These are deemed integrated into this Terms of Use and constitute an intrinsic part thereof.
Your acceptance of, or agreement to, these terms of use is evidenced by your access, browsing, or otherwise utilizing the site. hence, it is imperative to read these terms of use scrupulously before proceeding. By implicitly or explicitly accepting these Terms of Use, you also assent to abide by Company Policies, including but not limited to the Privacy Policy, subject to amendments.
The utilization of the Website is reserved for individuals capable of entering into legally binding contracts under the Indian Contract Act, 1872. Those classified as "incompetent to contract" under the Indian Contract Act, 1872, such as minors, undischarged insolvents, etc., are ineligible to access the Website. Minors, defined as individuals under the age of 18 years, are expressly prohibited from registering as Users or conducting transactions on the Company's website. In the event that you are a minor, any usage or transaction on the website must be overseen by your legal guardian or parents. The Company retains the right to terminate your membership and/or prohibit your access to the Website should we become aware, or have reason to believe, that you are under 18 years of age.
Unless guest purchases are permitted, EDI Living requires the establishment of an Account to access certain features of the Services (e.g., ordering products and services from the Site). You may create only one account with us, and we reserve the right to promptly terminate any additional accounts created by you. During the account registration process, you will be prompted to select a unique password. Safeguarding and maintaining the security and confidentiality of the password and account are solely your responsibility, and you are fully liable for all activities occurring under the password. You must provide accurate and comprehensive information and keep your Account information current. By logging into the Site or using the Services, you affirm and warrant that: (a) you are the customer who registered for the services; (b) you are using the services solely for authorized purposes; and (c) you are not a competitor of EDI LIVING, www.ediliving.com, or an agent thereof. Any unauthorized use of the password or account or any security breach must be promptly reported to us. You agree to log out of your account after each session and refrain from using another person’s user account or registration information for the Services without permission. Please notify us of any changes in your eligibility to use the Services, any suspected unauthorized usage of your account, or any security breaches; however, we are not obligated to investigate the authorization or source of such access or use of the Services.
You will be solely liable for all access to and use of the services by any individual utilizing the password and identification originally assigned to you, regardless of whether such access and usage of the services are sanctioned by you, including, but not limited to, all communications, transmissions, and obligations (including financial obligations) incurred through such access or use.
If you create an account, you assert and warrant that: (a) you will not select or use a username of another person with the intention to impersonate that individual; (b) you will not choose or use a username in which another person holds rights without their authorization; (c) you will not opt for or use a username that EDI LIVING, or an agent thereof. Disclosing login information for your Account is strictly prohibited. You retain the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.
In the event that you provide any information that is inaccurate, untrue, outdated, or incomplete, or if we have reasonable grounds to suspect the veracity, accuracy, currency, or completeness of such information, or if it violates the Terms of Use, we retain the right to indefinitely suspend, terminate, or block your membership on the Website and deny you access thereto.
Upon the termination of your Account or these Terms and Conditions, you are required to immediately cease all access to and use of the Site and Services. Additionally, we reserve the right, alongside any other legal or equitable remedies, to promptly revoke all passwords and account identifications issued to you.
Pursuant to the terms and conditions outlined in this agreement, we extend to you a limited, revocable, non-sub licensable, non-transferable, and non-exclusive license. This license grants you the privilege to access and utilize the site and its content solely for the purpose of availing the services, by displaying said content on your internet browser. Please note that any commercial usage or representation on behalf of a third party is strictly prohibited unless explicitly authorized by us in advance. Violation of this agreement will lead to the immediate revocation of the granted license without prior notice.
All commercial and contractual arrangements are exclusively between us and buyers. These arrangements encompass pricing, shipping costs, payment methods, payment terms, delivery dates, warranties, and services related to products.
Our products showcase exceptional craftsmanship and artistry. Warranty periods, initially provided by the product owner, are extended by us as indicated on the product page.
The company maintains ownership rights over the products and assumes responsibilities for contracts between buyers and us. We will notify buyers of delivery dates, and any delays exceeding 10 days will be our responsibility. However, if delays are attributable to product unavailability, we will fulfill the order as promptly as possible and will not be deemed in default for such delays.
Buyers are responsible for negotiating delivery methods, payment terms, insurance, etc., with the company(s) they transact with. Disclaimer: Prices displayed on the website may be incorrect due to technical errors or typographical mistakes. In such cases, either you or the company may cancel the order(s).
You release and indemnify the company, its officers, and representatives from any costs, damages, liabilities, or consequences resulting from the actions of website users. The company cannot be held responsible for user-provided information that may be offensive, harmful, inaccurate, or deceptive. Caution is advised when using the website. Note: Dealing with minors or individuals acting deceptively carries inherent risks.
Belongs to another person without proper authorization; (*) Is grossly harmful, harassing, defamatory, obscene, or unlawful; (*) Is misleading; (*) Is offensive to the online community or promotes illegal activities (*) Involves restricted access pages or solicits personal information; (*) Infringes intellectual property rights or involves fraudulent activities; (*) Violates any law; (*) Communicates offensive information; (w) Impersonates others; (*) Contains harmful computer code; (*) Threatens public order or national security; (*) Provides false or misleading information; (*) Exploits individuals in an inappropriate manner; (*) Provides instructions for illegal activities; ; (*) Harasses or advocates harassment of others; (*) Involves spamming or illegal conduct; (*) Promotes abuse, threats, or illegal activities; (*) Infringes upon third-party rights; (*) Promotes piracy or provides instructions for illegal activities; (*) Contains unauthorized content involving minors or adults; (*) Attempts unauthorized access to the website; (*) Engages in commercial activities without prior consent; (*) Promotes illegal gambling activities; (*) Interferes with another user's enjoyment of the website; (*) Links to inappropriate content; (*) Harms minors; (*) Involves prohibited transactions under applicable laws; (*) Creates liability for the company or jeopardizes its services.
Prices displayed on the website are susceptible to alterations without prior notice. While we endeavor for accuracy, we retain the right to refuse or annul orders containing incorrect prices or information.
The depiction of item colors may differ depending on individual monitor settings.
Product availability is subject to modifications without advance notice.
Receipt of an order confirmation does not indicate acceptance of the order. We reserve the right to accept or decline orders for any reason, including supplying less than the ordered quantity. Additional verifications may be required before accepting an order. Order acceptance occurs upon sending shipping information.
You agree to pay the applicable price for each product or service ordered, including taxes and fees. We reserve the right to charge late fees on past due payments
We are not liable for any loss or damage arising from transaction authorization issues, exceeding pre-set limits, payment disputes, or transaction declines. Payments for purchases/services must be in Indian Rupees. Before delivery/ shipping orders, we may request supporting documents for payment verification.
The receipt of an order confirmation does not necessarily imply the acceptance of the order. We retain the discretion to either accept or decline orders for any reason, which may include providing less than the ordered quantity. Additional verifications may be necessary before an order is accepted. Order acceptance is confirmed upon the issuance of shipping information.
When a buyer initiates a transaction, it signifies the formation of a legally binding contract with us. Claims for refunds pertaining to damaged goods must be submitted within a period of 15 days. The availability of refunds is contingent upon our policies and may be excluded for specific products or services.
Both the company and the buyer are obligated to adhere to the applicable laws governing the use of the payment facility and the website.
Credit/debit card transactions are subject to agreements between buyers and their respective issuing banks. Online bank transfers are processed through the issuing banks.
By placing an order, you agree to pay the applicable price for each product or service ordered, inclusive of taxes and fees. We reserve the right to impose late fees on overdue payments. Payment processing is facilitated by a third-party processor, subject to their terms and conditions.
We disclaim liability for any loss or damage arising from issues related to transaction authorization, exceeding preset limits, payment disputes, or transaction declines. Payments for purchases or services must be made in Indian Rupees. Prior to shipping orders, we may request supporting documents for payment verification.
Access to the Site may extend beyond the borders of India. While the Site may feature products or references to products unavailable outside India, such references do not guarantee availability elsewhere. Should you access and utilize the Site or Services from locations outside India, you are responsible for adhering to local laws and regulations.
Unless expressly stated otherwise, the content on the Website is primarily intended for sale within India and internationally. The Company does not assert that materials on the Website are suitable or accessible for use in locations or countries outside India. Users accessing the site from locations other than India do so voluntarily, and the Company is not liable for product provision or refunds for orders originating from these locations. However, any duties, taxes, or compliance charges related to imports and exports must be borne solely by the buyer.
If you order Goods from Our Website for delivery outside India, they may be subject to import duties and taxes. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.
The protection of your privacy is paramount to us. Your Personal Information, including any sensitive financial data collected in accordance with the Information Technology Act, 2000, is treated with utmost care. We store and process your information, employing both physical and technological security measures in line with the Information Technology Act 2000 and associated regulations . Should you disagree with the handling of your information as described, we advise against using the Website.
We may share, transfer, or license some or all of your personal information with another business entity in the event of a merger, acquisition, reorganization, or for other reasons. Such sharing aims to detect and prevent identity theft, fraud, and illegal activities, as well as to facilitate joint services. However, these entities and affiliates may not market to you unless you explicitly opt-in.
We may disclose personal information if required by law or in good faith belief that such disclosure is necessary to respond to legal process, enforce our Terms or Privacy Policy, protect our users, or respond to claims of rights infringement.
You acknowledge and agree that all intellectual property rights related to the Content and Services provided on the Site, including but not limited to copyright, designs, trademarks, and all other material rights, remain vested in Edi Living and/or their respective owners. Unauthorized reproduction or redistribution of the Content, including third-party trademarks, is prohibited and may result in legal penalties.
The Website, its materials, products, and services are provided on an "as is" and "as available" basis, without any express or implied warranties, except as specified in writing. The Company does not guarantee constant availability of the Website or the accuracy of information provided. We shall not be liable for any damages or losses resulting from the use of the Website or its contents. Users are responsible for evaluating the accuracy and usefulness of information obtained from the Website.
DI Living and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or Site Content, even if we have been advised of the possibility of such damages. We do not guarantee the absence of bugs or harmful components on our Website. Our liability is limited to refunding the purchase price or replacing defective products.
Returns are subject to our Returns Policy, which allows for cancellation and return of goods under certain circumstances. We accept returns for damaged goods or manufacturing defects within a specified time frame. However, custom-made orders and certain products under promotional offers are non-returnable. Return shipping costs are typically borne by the customer unless the product is damaged, defective, or incorrect. Please refer to our Returns Policy for detailed terms and conditions.
You agree to indemnify and hold harmless EDI Living Parties from third-party liabilities, claims, and expenses arising from your use of the Site, Services, or Content, including your User Content, or any violation of these Terms and Conditions. We reserve the right to assume the exclusive defense of any matter subject to indemnification by you.
All materials on the Website, including images and audio-visual content, are protected by copyrights and trademarks. You may use the material for personal, non-commercial purposes only, and any commercial use requires prior consent. contact us at info@ediliving.com .
The Company strictly prohibits the use of language that is racist, hateful, sexual, or otherwise obscene in any public area. This policy extends to all text within listings, Company pages, and other areas of the site accessible to other users. In cases where profane words are part of an item's title, they will be obscured with asterisks to maintain decorum (e.g., s*** or f***).
Please promptly report any violations of this policy to the appropriate channel for review:
Disciplinary measures may include indefinite suspension of a user's account, temporary suspension, or issuance of a formal warning. The Company will carefully consider the circumstances surrounding an alleged policy violation, as well as the user's trading history, before taking action.
Violations of this policy may result in various consequences, including:
The Terms of Use shall be governed by, interpreted, and construed in accordance with the laws of India. The exclusive place of jurisdiction shall be the courts of Kochi, Kerala.
While transactions on the Company platform generally proceed smoothly, there may arise occasional disputes between buyers and the Company. To address such situations, we have established a Dispute Resolution process.
A dispute arises when there is a disagreement between a buyer and the Company concerning a transaction on the website.
Buyers can initiate a dispute by contacting info@ediliving.com to raise the issue. Disputes can be raised at the transaction level.
The following are examples of potential disputes:
If the Company rejects a buyer's return request and the buyer raises a dispute, the Company will attempt to mediate and resolve the dispute between the parties. If the dispute is resolved in favour of the buyer, a refund will be provided upon return of the product. If the dispute is settled in favour of the Company, the buyer is not entitled to any refund.
In cases where the Company is unable to provide a refund or replacement, we will actively work towards reaching a resolution. If the issue with the Company remains unresolved, the buyer can contact info@ediliving.com. Our Customer Support team will investigate for possible fraud. Following verification, a dispute can be registered.
During the resolution process, our Customer Support Team will facilitate a conference call involving both the Company and the buyer.
When a claim back (CB) is received from a gateway/bank, several scenarios may arise:
The Company agrees that issuing correct and complete invoices is its responsibility. Failure to include "Powered by Company" on invoices renders the Company liable for claims backs, as applicable.
While private communication, including email correspondence, is not regulated by the Company, we encourage users to maintain professionalism, courtesy, and respect in their email communications.
However, the Company reserves the right to investigate and take action on certain types of unwanted emails that violate our policies, including:
Violations of this policy may result in various consequences, including limitations on account privileges, account suspension, cancellation of listings, loss of special status, and other appropriate actions.
The Company does not assume responsibility or liability for the actions, products, content, and services of websites linked to affiliates or third-party websites accessed through Company APIs or otherwise. Additionally, the Company provides links to third-party websites of affiliated companies and other businesses, for which we do not examine or evaluate the products and services offered. We do not endorse any third-party websites or their content.
Legally mandated statutes dictate that certain information or correspondences we transmit to you must be in written form. By utilizing Our Website, you implicitly agree that interactions with us will predominantly occur electronically. Correspondence will be facilitated via email or through notifications posted on Our Website. By engaging with our services, you consent to electronic communication for contractual purposes and acknowledge that all contracts, notifications, information, and other correspondences provided electronically meet the legal criteria for written communication. It is important to note that this condition does not diminish your statutory rights.
Any notices directed from you to us should be addressed to EVE DESIGNS & INTERIORS INDIA PVT LTD at info@ediliving.com . Conversely, we reserve the right to notify you through the email or postal address you provide during the ordering process or by any means specified in clause 1 above. Notification is deemed received and duly served upon posting on Our Website, 24 hours following email transmission, or three days subsequent to letter dispatch. In substantiating the service of any notice, it suffices to demonstrate, in the case of postal correspondence, proper addressing, stamping, and posting, and in the case of email, sending to the designated email address of the recipient.
No provision within this agreement or on Our Website shall confer any benefit to a third party under the provisions of the Indian Contract Act, 1872.
Should any court or competent authority determine that any provision within these terms and conditions is invalid, unlawful, or unenforceable to any degree, said provision shall be severed to that extent only, while the remaining terms shall retain full validity to the maximum extent permitted by law.
Our delay or failure in exercising any right, power, or provision under these terms shall not constitute a waiver of such right or of the same right at a future time; nor shall any delay in exercising any power or right be construed as a waiver. Any waiver must be in writing to be effective.
Regarding the "EDI Living: First-Time User Discount - Terms & Conditions," kindly refer to the following points:
In compliance with the Information Technology Act 2000 and its associated regulations, the details of the Grievance Officer are provided below:
Mr. Shaju Thomas EDI Living 4/272. SF No: 143 Seerapalayam, Bodipalayam – 641105, Coimbatore. Phone: +91 9489610111 Email: info@ediliving.com Time: Monday – Saturday (10:00 – 18:00)
For any queries concerning this Privacy Policy, the practices of our platform, or your interactions with the Website, please utilize the contact links available at the bottom of the page.
Email: info@ediling.com
